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Terms and Conditions for The Melanated Brainiac
Welcome to The Melanated Brainiac! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website, products, or services.
1. Definitions
- **"Company," "we," "us," "our"** refers to The Melanated Brainiac.
- **"You," "your," "user"** refers to the individual accessing or using our website, products, or services.
- **"Website"** refers to The Melanated Brainiac's website.
- **"Products"** refers to health and beauty products and supplies offered by The Melanated Brainiac.
2. Use of the Website
- **Eligibility:** You must be at least 18 years old to use our website or purchase our products.
- **Account:** You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- **Prohibited Conduct:** You agree not to use our website for any unlawful purpose or in any way that could harm us or any third party.
3. Products and Orders
- **Product Descriptions:** We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions are complete, reliable, current, or error-free.
- **Pricing:** Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
- **Orders:** All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
4. Shipping and Delivery
- **Shipping:** We ship products to select locations. Shipping costs and delivery times will be provided at checkout.
- **Delivery:** We are not responsible for delays caused by carriers or any damages during shipment.
5. Returns and Refunds
- **Return Policy:** We accept returns of unused, unopened products within 30 days of purchase. To initiate a return, please contact our customer service.
- **Refunds:** Refunds will be issued to the original payment method within 14 days of receiving the returned product. Shipping costs are non-refundable.
6. Intellectual Property
- **Ownership:** All content on our website, including text, graphics, logos, images, and software, is the property of The Melanated Brainiac or its licensors and is protected by intellectual property laws.- **License:** You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
7. Limitation of Liability
- **Disclaimer:** Our products are provided "as is" without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.
- **Limitation:** To the fullest extent permitted by law, The Melanated Brainiac shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.
8. Indemnification
You agree to indemnify, defend, and hold harmless The Melanated Brainiac, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of our website or products, or your violation of these Terms.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website, products, or services after changes are posted constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which The Melanated Brainiac is based, without regard to its conflict of law principles.
12. Contact Us
If you have any questions about these Terms, please contact us at:
The Melanated Brainiac
jdunigan@melanatedbrainiac.com
By using our website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Return and Refund Policy
At The Melanated Brainiac, we are committed to ensuring your satisfaction with our health and beauty products. If you are not entirely satisfied with your purchase, our return policy allows you to return products under the following conditions:
Conditions for Returns
1. **Eligibility:** Returns are accepted for unused and unopened products only.
2. **Timeframe:** You must initiate the return within 30 days of the purchase date.
3. **Condition:** Products must be returned in their original packaging, with all seals and labels intact, and in a resalable condition.
Return Process
1. **Initiate Return:** To initiate a return, please contact our customer service team at jdunigan@melanatedbrainiac.com with your order number and reason for return.
2. **Return Authorization:** Upon approval, you will receive a Return Authorization (RA) number and detailed instructions on how to return the product.
3. **Shipping:** You are responsible for return shipping costs. We recommend using a trackable shipping method to ensure the product reaches us safely.
Refunds
1. **Inspection:** Once we receive your returned product, we will inspect it to ensure it meets the return conditions.
2. **Processing:** If the return is approved, we will process your refund within 14 days. Refunds will be issued to the original payment method.
3. **Non-Refundable:** Original shipping costs are non-refundable.
Exchanges
Currently, we do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired product.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange for a replacement or a full refund, including any shipping costs incurred.
Contact Information
For any questions or concerns regarding our return policy, please contact us at:
The Melanated Brainiac
Copyright © 2024 Melanated Brainiac - All Rights Reserved.
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